Returns & Exchanges
At REEF AUSTRALIA, we want you to love your fashion finds, which is why we offer a flexible 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a complete refund, our streamlined process ensures a hassle-free experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items with all original tags attached and include the printed return authorization form inside the parcel.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized Australian Post location or courier collection point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or dispatch your exchange items within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing